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The In-Store Checkout Report from Business Insider Intelligence

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Business Insider Intelligence

Although there are only a handful of autonomous checkout stores today, the technology has seismic repercussions for in-store retail. These stores, which allow consumers to walk in, grab what they want, and exit without physically checking out, are setting a new standard for convenience in the in-store shopping experience.

Much like card payments improved the experience of fumbling for cash and waiting for change, a checkout-free experience will consistently reduce time and effort: Consumers will be able to pay automatically after identifying themselves via a profile with a preselected payment method.

As the number of autonomous checkout stores grows, early adopters will begin to feel burdened when they have to shop any other way. In time, that customer demand could set off a virtuous cycle, pushing more stores to adopt autonomous checkout.

Payments companies must take autonomous checkout and its rise seriously because it impacts not only the payment process, but also how consumers make payment decisions. With most autonomous checkout formats, consumers will enter payment information before entering a store to complete a profile, and they may default to that same option for each subsequent visit.

Meanwhile, the technology threatens to eliminate or lessen the importance of payment technologies like point-of-sale (POS) terminals. Combined, these changes will significantly alter payments companies’ business in-store, meriting the technology and its development special attention. And by investing in the technology early, payments companies can build valuable first-mover advantages.

In The In-Store Checkout Revolution, Business Insider Intelligence forecasts the expansion of autonomous checkout stores and their payments volume over the next five years and looks at the payment flows for the two types of autonomous checkout experiences.

We also determine the three approaches payments companies can take to enter the industry, examining the pros and cons of each, and evaluate the major autonomous checkout players that firms should consider mimicking, partnering with, or acquiring. Finally, we cover some best practices for finding success in the developing space.

The companies mentioned in this report are: Amazon and Amazon Go, Standard Cognition, JD.com, PayPal, Ingenico, NCR, BingoBox, Zippin, AiFi, Trigo Vision, Shufersal, Zabka, Carrefour, Valora, PALTAC, Walmart, and Caper.

Here are some of the key takeaways from the report:

  • The number of stores with autonomous checkout is set to rise from 350 in 2018 to 10,000 by 2024, with their payment volume positioned to jump from under $70 million to over $20 billion — and that’s just the tip of the iceberg.
  • Adoption of the technology will be driven by the convenience it offers consumers, the savings and revenue it brings retailers, and the technology’s eventual ability to scale.
  • Payments companies should invest in autonomous checkout now — by developing their own solution, partnering with a third-party provider, or acquiring an established player — to entrench themselves in the emerging industry.
  • When evaluating which companies to work with, and how, payments firms should consider each prospect’s shopping experience, accepted payment methods, expansion plans, and more.
  • No matter how payments companies enter the space or which providers they choose to work with, they’ll need to move quickly and emphasize the importance of communication between all parties involved.

In full, the report:

  • Forecasts the growth and payments volume of autonomous checkout stores.
  • Identifies the key growth drivers behind the projected expansion of autonomous checkout technology.
  • Discusses the two types of autonomous checkout stores and their benefits and drawbacks.
  • Considers the strengths and weaknesses of the three methods companies can use to get involved in autonomous checkout.
  • Examines the major players in the space and their technologies.
  • Covers best practices companies interested in getting into the industry should keep in mind.

Interested in getting the full report? Here’s how to get access:

  1. Purchase & download the full report from our research store. >> Purchase & Download Now
  2. Sign up for Payments & Commerce Pro, Business Insider Intelligence’s expert product suite keeping you up-to-date on the people, technologies, trends, and companies shaping the future of consumerism, delivered to your inbox 6x a week. >> Get Started
  3. Subscribe to a Premium pass to Business Insider Intelligence and gain immediate access to this report and more than 250 other expertly researched reports. As an added bonus, you’ll also gain access to all future reports and daily newsletters to ensure you stay ahead of the curve and benefit personally and professionally. >> Learn More Now
  4. Current subscribers can read the report here.



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The CW ‘Crisis on Infinite Earths’ crossover cameos and appearances

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  • Warning: There are major spoilers ahead for “Crisis on Infinite Earths.”
  • The CW kicked off the Arrowverse’s big “Crisis on Infinite Earths” crossover on Sunday. 
  • The five-part event will conclude on January 14, 2020. 
  • The first episode featured plenty of notable appearances, aside from the network’s current stars. 
  • Visit Insider’s homepage for more stories.

The CW’s highly-anticipated Arrowverse crossover, titled “Crisis on Infinite Earths,” began on Sunday.

On the episode, which is one of five total, superheroes from across the multiverse united to prevent complete destruction as anti-matter swept across several Earths. This included Earth-38, which is home to Supergirl/Kara Danvers (Melissa Benoist). Oliver Queen/Green Arrow (Stephen Amell), who kickstarted the network’s Arrowverse in 2012, also died trying to save billions of citizens from the aforementioned Earth.   

In addition to the actors from “Arrow,” “Supergirl,” “The Flash,” “Batwoman,” “Legends of Tomorrow,” and “Black Lightning” that will appear throughout the crossover (which concludes with two back-to-back episodes on January 14, 2020) some other stars are expected to make cameos.  

Here are all the celebrities who had cameos, so far. 



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TV shows coming out in 2020 that we’re most excited for

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  • Numerous TV shows will make their debut in 2020, from reboots of beloved classics like Disney Plus’ “Lizzie McGuire” to original shows like “The Outsider” from HBO. 
  • Other shows, like the CW’s “Katy Keene,” will also premiere in the coming year. 
  • And 2020 will see the return of hit series like HBO’s “Succession” and “Westworld.” 
  • Visit Insider’s homepage for more stories. 

Plenty of exciting new shows are set to premiere in 2020, from reboots of beloved classics like Disney Plus’ “Lizzie McGuire” and “Clueless” to original shows like HBO’s “The Outsider.” 

Other series, like Hulu’s “Normal People” and “Nine Perfect Strangers,” will also make their debut in the coming year. 

With so many new shows premiering in 2020, it can be tough to keep track of which shows to add to your watch list. That’s why we’ve compiled the 12 TV shows we’re most excited about that are premiering in 2020. 



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The 8 most overhyped TV shows of the year

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“Big Little Lies” season two was an unnecessary addition to what many considered a perfect first season of TV.

Big Little Lies season 2

Meryl Streep joins the star-studded cast for season two of “Big Little Lies.”
HBO


Oscar-winning legend Meryl Streep made the rare move of joining a television project for the second season of “Big Little Lies,” and people were equal parts thrilled and excited to see her joining the already incredible ensemble.

Unfortunately, the new episodes didn’t add enough to the overall story and instead wound up being disappointing. 

The New Yorker writer Doreen St. Félix wrote about the “disappointing, Emmy-baiting” season two finale, saying the entire season “probably should not have been made, or, rather, recycled from the first.”

“Big Little Lies” wound up getting nominated for a Golden Globe, and it was just one of many shows we believe didn’t deserve the award nod.

“The Case Against Adnan Syed” was another overblown HBO series that came out this year.

the case against adnan syed

“The Case Against Adnan Syed” premiered on March 10, 2019.
HBO


Perhaps the true crime documentary is simply oversaturated these days, but “The Case Against Adnan Syed” failed to captivate the world’s attention in the way the original examination of this unsolved crime did with the “Serial” podcast. 

Though well-received by critics, the documentary fell flat for audiences who might have been hoping to see new evidence uncovered about the heart-wrenching case. The real-world effects didn’t work out as hoped, either, since the Supreme Court recently rejected Syed’s request for a new trial. 

“13 Reasons Why” season three was an unmitigated disaster.

13 reasons why

Dylan Minnette on “13 Reasons Why.”
David Moir/Netflix


With a tanking reputation among critics and Netflix subscribers alike, this drama series just seems to get worse with each season. The new episodes were marketed with an attempt to engage the audience with a mystery (“Who killed Bryce Walker?”) that no one really cared about.

Then, by the time the new season arrived on Netflix, it was clear how little people desired to see more tangled stories set in this particularly awful fictional high school. Jen Chaney of Vulture wrote an article that pretty much sums it up: “13 Reasons Why I Couldn’t Stand 13 Reasons Why Season 3.”

 

The series finale of “Game of Thrones” was the most anticipated television event of the decade, and wound up being far more contentious than people were expecting.

jon snow daenerys game of thrones

Kit Harington and Emilia Clarke as Jon and Daenerys on the final season of “Game of Thrones.”
HBO


Your mileage may vary with how successful you believe the final season of “Game of Thrones” was, but no one can deny the overwhelming negativity in the fandom surrounding those final six episodes. 

Perhaps expectations were too high heading in, or maybe it was just the inevitable conclusion for a show that had long outpaced its complex source material, but “Game of Thrones” didn’t go out on the high note many people had hoped for. 

“Modern Love” was supposed to be a heartwarming anthology series, but it left many feeling ice cold.

Anne Hathaway Modern Love Amazon Prime

Anne Hathaway on Amazon’s “Modern Love.”
Amazon Prime


This new Amazon series was billed as an endearing and inspiring show, based on real stories found in the New York Times column of the same name. With a star-studded cast including Anne Hathaway, Dev Patel, Tina Fey, Andrew Scott, Andy García, and more, we expected riveting storytelling.

Instead, the love stories were shallow and trite at best, and uncomfortable and creepy at worst. 

The newest season “Black Mirror” was the worst-reviewed one yet.

Black Mirror season five Netflix

Season five of “Black Mirror” premiered on June 5, 2019.
Netflix


This dystopian anthology series has been beloved by audiences since its introduction on the UK’s Channel 4 in 2011. When Netflix took over, the popularity of “Black Mirror” only grew.

But this year’s installment showed that not ever season can be a winner. It’s the worst-rated among critics so far, and barely made a dent in cultural conversations over the summer.



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